Política de Privacidade
At Página Nova Livraria, we are committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, and protect information when you use our online platform, interact with our services, or participate in our events.
Information We Collect
We collect information to provide and improve our services. This may include:
Information you provide directly: When you register for an account, place an order, sign up for our newsletter, participate in a book club, register for an event, or contact us, you may provide us with personal details such as your name, postal address, payment information, and preferences.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. This information is gathered through cookies and similar technologies.
Information from other sources: We may receive information about you from third parties, such as payment processors or delivery services, to fulfill orders and provide our services.
How We Use Your Information
We use the information we collect for various purposes:
To process and fulfill your orders for books and e-books.
To provide and manage your account and our services, including book club memberships and event registrations.
To communicate with you about your orders, account, services, and events.
To improve our site, services, and offerings.
To personalize your experience on our online platform, such as providing curated reading lists.
To send you promotional information about our books, events, and services, in accordance with your preferences.
To conduct analysis and research to understand usage patterns and market trends.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations and enforce our terms and conditions.
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with third parties only in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, marketing assistance, and customer service. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with other parties when we have your explicit consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable laws (such as the GDPR and Brazilian data protection laws), you may have certain rights regarding your personal data. These rights may include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below. We may need to verify your identity before processing your request.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to collect and use personal information, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us in writing at:
Página Nova Livraria
2378 Rua da Consolação,
São Paulo, São Paulo, 01301-100,
Brazil